To make a purchase on the website, simply add item to your shopping cart and proceed to 'Checkout'. Otherwise, we are still able to take in manual orders via direct message on Instagram presently.

Items placed in your cart are not secured or reserved until you check out. Please ensure that the mailing address provided is both complete and correct to avoid any failed deliveries or missing parcels.

To keep our small home business sustainable, some products are on a pre-order basis only. This also keeps overheads low, ensures any perishable products are fresh, and also reduces unnecessary waste and dead stock. Pre-order items are marked by a pre-order ribbon on the overview page.

All pre-order product orders along with their respective colour/size/quantity selections (where applicable) are final upon check out.

We carry ready stocks for our bestsellers, as well as other popular products, at limited quantities. Once these are sold, they will revert to a 'pre-order' or 'restocking' status until ready stocks are available again. In the meanwhile, you can still add them to your cart and wait for the items to arrive.

Due to the complicated nature of both ready stock and pre-order inventory on this website, some items may not be updated as promptly. If you spot any discrepancies and are unsure if a product is in stock, send us a message just to be sure!

If your order consists of only ready stocks, you will receive your order within 3-5 working days (this depends on our weekly batch delivery day with the aim of reducing our carbon emissions). If your order consists of only pre-order items, you will receive your order within 4 weeks.

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If your order contains both ready stocks and pre-order items, you have the option of delivering the ready stocks first, then the pre-order items when they arrive, or consolidating your order so that they are delivered altogether. Please note you will have to pay the delivery fee twice for the latter. *For same-day or next-day delivery requests, please contact us directly.

You will be informed promptly and given the option to replace your order for any other preferred choice(s), should any pre-ordered item be unavailable.

If you don't see something else you like, we are happy to refund the amount through your preferred method. While we strive to keep all information as updated as possible, there may be rare instances of such lapses. We apologize for the inconvenience and disappointment!

Amendments or cancellations can't be made once your order's been confirmed. Please ensure that your orders are final before proceeding to check out.